A refresher “must†for Real Estate professionals! Nearly every aspect of a Realtors® day involves communication. Conversations with buyers, sellers, brokers, and other agents are at the core of Realtors® interactions. Poor communication with contacts could mean a longer sales cycle, tension with customers and colleagues, and possibly the loss of a contract. This course provides students with the ability to not only learn, but to practice techniques that are research based and field tested. The material has been designed for fostering enhanced interpersonal relationships at all levels of the Realtor® experience. Highly relevant for agents at all stages in their career!

• Recognize the importance of listening in the communication process
• Demonstrate proficiency as Active Listeners
• Utilize nonverbal communication to increase awareness of client's needs
• Demonstrate the use of “I Statements†in real estate transactions
• Differentiate between closed and open ended questions when communicating with clients
• Develop proficiency in two-way communication skills

East Broward - DCOTA Office - Conference Center
East Broward - DCOTA Office (Conference Center)
1815 Griffin Road
Suite 104
Dania Beach, FL 33004

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